🌙 What materials do you use? All pieces are made with glass and stainless steel beads. Gold-tone elements are stainless steel with plating.

💧 Are your pieces waterproof? They are water-resistant but not waterproof. Frequent exposure to water can cause natural fading over time.

⭐ Will the gold color fade? Since the gold elements are plated stainless steel and not real gold, fading is natural over time. Avoid water, sweat, and chemicals to slow the process. See the care guide for detailed instructions.

❄️ What makes your jewelry unique? I don’t use plastic beads—only glass and stainless steel. This ensures a higher-quality feel, a lasting shine, and a more refined look.

☘️ Why are some beads slightly different in size? Since I use real glass beads (not plastic), subtle variations in shape and size are completely normal. This natural imperfection adds to their charm and uniqueness!

📏 Are the bracelets adjustable? Yes! All bracelets have a standard 3cm extension chain, allowing for an adjustable fit. If necessary, you can opt for a 5cm extension chain, leaving more room.

✏️ Can I request a custom size? At this time, I don’t offer custom sizing, but the extension chain allows for flexibility!

🕞 How long does processing take? Processing usually takes 3-6 business days before your order ships.

🕞 How long does shipping take? Usually, this will take 1-3 business days after processing. Varies by country; check PostNL’s estimated times for small parcels or check your tracking number for any updates.

👀 Can I track my order? Tracking is available for most shipping options. You’ll receive an email if your order includes tracking.

🔙 Do you accept returns? Yes, but return shipping costs apply—even for orders with free shipping. See the Refunds & Returns page for details.

🩹 What if my item arrives damaged? Please reach out within 7 days of delivery with photos, and I’ll be happy to help!

🎁 Do you offer gift wrapping? Every order comes in a soft jewelry pouch, perfect for gifting! At this time, additional gift wrapping and personalized cards aren’t available—but they will be in the future!